Robust Training and Support
Comprehensive Training for Franchise Partners
Comprehensive training is key to the growth of our franchisee’s business. A&W is committed to providing the knowledge and skills you need to run a thriving A&W restaurant. As a new franchisee, you will receive training at our headquarters’ training kitchen. This immersive experience will give you a deep understanding of every aspect of the business, from preparing our signature menu items to managing operations effectively.
High-Touch Support from Industry Experts
With over a century of experience in the industry, A&W offers high-touch support to guide you through your franchise journey. Our dedicated team of industry experts is always available to help you navigate any challenges that may arise. Whether you need assistance with operations, marketing, or staff management, our team is committed to providing you with the guidance and expertise you need to grow.
“We have a team of Franchise Growth Leaders that are part of our Support Center, who each represent different zones of the US,” says Rona Lascano, Senior Director of Training and Restaurant Support. “They are responsible for being that direct liaison for that franchisee to the Support Center. They go on restaurant visits, and they’re also one of the first people that we direct our franchisees to call if they have any questions and can’t find an answer right away. ”
Ongoing Support and Regular Meetings
Support doesn’t end after your initial training. A&W provides ongoing support to franchisees through regular meetings and communication. We believe in maintaining a strong partnership with our franchisees, which is why we schedule check-ins to address any questions or concerns you may have. These meetings serve as an opportunity to share best practices, discuss new strategies, and ensure that you have the resources necessary to thrive in your business.
Franchise Family Reunions
“It really is a family affair when we get together,” says Liz Bazner, Senior Director of Marketing. “When we have our national conventions, it really feels like a family reunion. I have group chats with franchisees, which I think is unusual for this kind of industry. It’s amazing to me when we get a few 100 franchisees in the room, how many people we actually know by name.”
This gathering brings together franchisees from across the country, allowing franchisees to connect with fellow entrepreneurs, share experiences, and learn from each other. A&W’s conventions are an invaluable opportunity to gain insights, receive updates on industry trends, and foster a sense of camaraderie within the A&W franchise community. You’ll leave the convention feeling inspired and energized, equipped with new ideas to drive your business forward.
At A&W, we believe in staying connected with the front line of our business. Our Restaurant Support Center team regularly spends time in the restaurants, working alongside franchisees and their staff. They roll up their sleeves, build burgers, serve customers, and contribute to the daily operations. By maintaining this hands-on approach, our support team stays in touch with the realities of the business, ensuring we can provide relevant and meaningful support to franchisees.
Join the A&W Franchise Family Today
If you’re looking for a franchise opportunity that offers unparalleled training and support, A&W is the perfect choice. With our comprehensive training programs, high-touch support from industry experts, regular meetings, and engaging conventions, we are committed to the growth of your business every step of the way. Join the A&W family and benefit from a century of experience and a robust support system that sets you up for long-term prosperity. Fill out our form here today to learn more about becoming an A&W franchisee.