Robust Training and Support

Comprehensive Training for Franchise Partners

Comprehensive training is key to the growth of our franchisee’s business. A&W is committed to providing the knowledge and skills you need to run a thriving A&W restaurant. As a new franchisee, you will receive training at our headquarters’ training kitchen. This immersive experience will give you a deep understanding of every aspect of the business, from preparing our signature menu items to managing operations effectively.

High-Touch Support from Industry Experts

With over a century of experience in the industry, A&W offers high-touch support to guide you through your franchise journey. Our dedicated team of industry experts is always available to help you navigate any challenges that may arise. Whether you need assistance with operations, marketing, or staff management, our team is committed to providing you with the guidance and expertise you need to grow.

“One of the key benefits our franchise partners get is a wealth of experience from our operations, leadership, marketing, and training teams,” Randy Cordray, Vice President of Operations and Training, mentions. “Before opening, they go through an in-depth A&W University course, covering everything from food preparation to local store marketing. But what really sets us apart is the ongoing support—our franchise growth leaders are available 24/7, and our training team provides refreshers long after opening to keep operations running smoothly.”

Ongoing Support and Regular Meetings

Support doesn’t end after your initial training. A&W provides ongoing support to franchisees through regular meetings and communication. We believe in maintaining a strong partnership with our franchisees, which is why we schedule check-ins to address any questions or concerns you may have. These meetings serve as an opportunity to share best practices, discuss new strategies, and ensure that you have the resources necessary to thrive in your business.

Franchise Community Legacy & Connection

“At A&W, our franchise community is deeply connected and there is a long legacy of multi-generational family owner/operators. Our franchise partners take pride in the brand, and there’s a real sense of community among operators,” says Randy Cordray, Vice President of Operations and Training. “Whether it’s sharing best practices, supporting each other through challenges, or celebrating successes together, there’s a deep connection that makes this brand special. We’re all working toward the same goal, and that camaraderie is something you don’t find everywhere.”

This gathering brings together franchisees from across the country, allowing franchisees to connect with fellow entrepreneurs, share experiences, and learn from each other. A&W’s conventions are an invaluable opportunity to gain insights, receive updates on industry trends, and foster a sense of camaraderie within the A&W franchise community. You’ll leave the convention feeling inspired and energized, equipped with new ideas to drive your business forward.

Staying Connected

At A&W, we believe in staying connected with the front line of our business. Our Restaurant Support Center team regularly spends time in the restaurants, working alongside franchisees and their staff. They roll up their sleeves, build burgers, serve customers, and contribute to the daily operations. By maintaining this hands-on approach, our support team stays in touch with the realities of the business, ensuring we can provide relevant and meaningful support to franchisees.

“One of our biggest priorities is making sure franchisees feel supported, not just during the opening process but every day after,” says Randy Cordray, Vice President of Operations and Training. “Our team is hands-on, working directly with operators to help them grow profitable sales and deliver the best guest experience. We take pride in being a partner, not just a franchisor—we’re in this together.”

Join the A&W Franchise Family Today

If you’re looking for a franchise opportunity that offers unparalleled training and support, A&W is the perfect choice. With our comprehensive training programs, high-touch support from industry experts, regular meetings, and engaging conventions, we are committed to the growth of your business every step of the way. Join the A&W family and benefit from a century of experience and a robust support system that sets you up for long-term prosperity. Fill out our form here today to learn more about becoming an A&W franchisee.