Franchisee Collaboration is Key
A&W Franchise Partners are Heard
At A&W, we take great pride in being a franchise brand that truly values the input of our franchise partners. As a testament to the collaborative and empowering culture we have fostered over the years, A&W is ranked among the top 50 franchisors for franchisee satisfaction, which is just as important to us as the satisfaction of our guests.
Unlike many other franchises where decisions are made solely by a corporate entity, we believe in giving our franchise partners a true voice in shaping the future of our company. This is made possible through the National A&W Franchisee Association (NAWFA), which serves as the representative body for all franchisees. NAWFA holds a significant role within the A&W system, ensuring that these representatives for our franchisees have a say in the decisions that affect their businesses.
NAWFA is not merely an advisory board, it is an integral part of our governance structure. It plays a vital role in representing the collective interests of franchisees and acts as a bridge between franchisees and the Restaurant Support Center team. Through regular communication channels and meetings, franchisees have the opportunity to voice their concerns, share ideas, and actively participate in the direction of our brand.
One Team Culture
Our “one team” culture is another aspect that makes A&W truly exceptional. While many of our franchisees are single-unit operators, they are never alone in their business endeavors. We believe in the power of unity and collaboration, and this mindset permeates every aspect of our franchise system. Franchisees, the Restaurant Support Center, and the franchise association work hand in hand, linking arms together to ensure that every community we serve receives the best possible A&W experience.
“The theme of our conventions is always “One Team,” says Liz Bazner, Senior Director of Marketing. “Whenever we do branding for things that are happening in the office, it’s always about One Team. It really does feel like the Restaurant Support Center and the franchisees are never working against each other — we really do work together on everything.”
This strong sense of unity and shared purpose has been instrumental in the continued growth of A&W. It creates a support network where franchisees can rely on each other for guidance, share best practices, and learn from one another’s experiences. This collaborative spirit extends beyond individual restaurants and encompasses the entire A&W franchise community.
Our Commitment to Franchise Partners
As a franchisor, A&W is committed to providing comprehensive support and resources to our franchise partners. A&W offers extensive training programs, operational guidance, marketing support, and ongoing assistance to help franchisees thrive in their local markets. We believe that the development of our franchisees is directly linked to the progress of our brand, and we are dedicated to ensuring their profitability and long-term sustainability.
We are excited about the future of A&W and the opportunities that lie ahead. With the collective efforts of our franchisees and the support of the franchise association, we are well-positioned for continued growth and expansion. Together, we will continue to strengthen our brand, deliver exceptional dining experiences, and make a positive impact in the communities we serve.
“What makes me most proud about working with A&W is the people,” says Paul Martino, COO and President of A&W. “Our franchise partners, the family culture that we have, our team members here in our office, in the field — we bleed root beer. It’s just one big family. And what I’m most proud of is the passion that our franchise partners and our team bring to work every day.”
Join the A&W Franchise Family Now
If you are an entrepreneur seeking a franchise opportunity that values collaboration, empowerment, and the active involvement of franchisees, we invite you to explore the A&W franchise opportunity. Join our franchise family and be part of a truly unique and thriving franchise system that puts franchisees at the heart of decision-making and fosters a culture of unity and support.
Fill out our form to request more information about franchising with A&W. We look forward to starting a conversation with you and helping you embark on an exciting journey as an A&W franchise partner.